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Send a File to a user Backing up a file on GenoPro's server

After putting many hours of work into a genogram, it is recommended to make a back-up of your file in case of a disk failure. GenoPro now offers that option in its newest version. A duplicate copy of your file will be kept on a secure individual storage, serving as a guarantee in the event of loss or damage to the original.  

Online Backup Files Dialog
Online Backup Files Dialog

To save a copy of your genogram, use the Online Backup command from the File menu.

Backup your file online to avoid data lost

This window will be displayed. Only you will have access to your back-up files, as the file will be protected by a username and password prompt.  

Viewing your Backup Files

To view you backup files, go to http://support.genopro.com/MyBackups/. You will need to login to view the files.  
Once you are logged in, you will be able to view all the files you have in Backup and also see when you performed the latest update.