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Contact GenoPro

If you have lost your registration key, or your account password, please use the Account Recovery wizard - the server will instantly send you an email message containing your registration key and password.
Tip: Your registration key is for using GenoPro and your password is for posting message to our support forum In other words, you do not need your password to use GenoPro; only your registration key.

If you have any questions, make sure you visit:

The best mechanism to contact GenoPro is to post a message on its support forum at  You will get a fast and comprehensive reply to your inquiry.

If you still need to contact GenoPro, please send an email to
If you purchased GenoPro and wishes a refund, please read our Refund Policy before contacting us.

Our Mailing Address
Credicorp Bank Plaza, 26th Floor
Nicanor de Obarrio Avenue, 50th Street
Panama City, Panama 0832-02325

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