How do I recover or create a new password?
All users have a password. If you did not supply a password, one was
generated for you. You can recover your password with your email address from
If you try to perform an online operation such as
publishing online or
doing a backup of your file, you can type a
wrong password and GenoPro will prompt you to recover it by email.
If you no longer have access to your email address (you change ISP or job) you can try our Account Recovery