GenoPro Privacy Statement
Privacy is important to us and we are committed to keep your
information private and secure. We will never share or sell
your email address to anyone and you can
unsubscribe at any
moment you wish. To change your email address, just
login to your
account and update your contact information.
Where are GenoPro files are stored?
By default, GenoPro stores its .gno files (family trees & genograms) into the folder named "My Documents". You may change this folder to anything you wish, including a network mapped drive such as letter X: to store the .gno files on one of your server. Your GenoPro files are as safe as any local file you may have on your computer such as a photo or a local Word document. GenoPro does store its files in the "cloud". GenoPro offers free online backups and the option to send a .gno file to an email recipient, however this cannot be done by accident: the user must provide a valid email address to our server GenoPro.com, and then the server will generate a random password and email it to the user. Once the user has successfully typed his/her email and password, then he/she can do a backup and/or send a .gno file by email to someone else.
You are welcome to
backup your genealogy trees (or genograms) to our server.
Your backups are private to you and we will never share or sell any
information that your backups may contain. You also own the
content of your backups and you can delete them anytime.
Send File To Another User
When sending a genealogy file to
another user (genealogy tree or genogram) to someone, we
temporary store the file to our server. Again, the content of
the file sent is private to you and the recipient.
GenoPro has a free service to host genealogy trees at
http://familytrees.genopro.com/. The content of your
publication is yours and you may delete your publication anytime. We
would like to see as many online publications as possible, however
we respect your decision to delete a publication or hide a report
To join our newsletter, we need your
email address. We do not share, rent or sell email addresses
with anyone. We use in-house software to send our newsletter,
so there is no danger of having the distribution list compromised by
a third party. We honor every
unsubscribe request without asking questions.
To purchase GenoPro,
we require your email address, name, and credit card information. We
use this information solely to process your order and, if any
questions should arise, to contact you about your order. We share
this information, and only that information which is absolutely
necessary, with the financial institution that issued your credit
card. In addition to the information you provide, we automatically
record your IP address when you place an order to help us detect
fraudulent activity. We may share this with the financial
institution that issued the credit card with which an order was
placed, or with law enforcement authorities, if we determine use of
the credit card was fraudulent. All financial information is
collected using a secure connection (SSL AES 256 bits, the strongest
encryption) and is sent using a secure connection (SSL AES 256 bits)
directly to the financial institution responsible for processing the
transaction. To view the validity of the SSL certificate, visit
and double click on the secure lock at the bottom of your browser.
Your browser will bring a dialog to display the SSL certificate.
GenoPro will disclose information only if required by a
search warrant of proper jurisdiction. Without a valid search
warrant, we will remain silent!