GenoPro Privacy Statement

Privacy is important to us and we are committed to keep your information private and secure.  We will never share or sell your email address to anyone and you can unsubscribe at any moment you wish.  To change your email address, just login to your account and update your contact information.

GenoPro Newsletter

To join our newsletter, we need your email address.  We do not share, rent or sell email addresses with anyone.  We use in-house software to send our newsletter, so there is no danger of having the distribution list compromised by a third party.  We honor every unsubscribe request without asking questions.

Order Form

To purchase GenoPro, we require your email address, name, and credit card information. We use this information solely to process your order and, if any questions should arise, to contact you about your order. We share this information, and only that information which is absolutely necessary, with the financial institution that issued your credit card. In addition to the information you provide, we automatically record your IP address when you place an order to help us detect fraudulent activity. We may share this with the financial institution that issued the credit card with which an order was placed, or with law enforcement authorities, if we determine use of the credit card was fraudulent. All financial information is collected using a secure connection (SSL 128-bits, the strongest encryption) and is sent using a secure connection (SSL 128 bits) directly to the financial institution responsible for processing the transaction. To view the validity of the SSL certificate, visit https://www.genopro.com/buy/ and double click on the secure lock at the bottom of your browser. Your browser will bring a dialog to display the SSL certificate.

Online Backups

You are welcome to backup your genealogy trees (or genograms) to our server.  Your backups are private to you and we will never share or sell any information that your backups may contain.  You also own the content of your backups.

Send File To Another User

When sending a genealogy file to another user  (genealogy tree or genogram) to someone, we temporary store the file to our server.  Again, the content of the file sent is private to you and the recipient.

Publishing Online

GenoPro has a free service to host genealogy trees at http://familytrees.genopro.com/.  The content of your publication is yours and you may delete your publication anytime. We would like to see as many online publications as possible, however we respect your decision to delete a publication or hide a report from our public directory.

Law Enforcement

GenoPro will disclose information only if required by a search warrant of proper jurisdiction.  Without a valid search warrant, we will remain silent!