How do I cancel my registration key?
You have nothing to do for cancelling your registration of GenoPro.
When your evaluation key expires, GenoPro will be limited to save a maximum of
25 individuals per document.
Please remember you are always able to open and print any family tree,
regardless of document size. This is true for the case you have no
registration key, or you are using an expired registration key.
Likewise, you do not need a registration key to export your family tree
to another data format such as XML, Gedcom, metafile graphic, or copy &
paste your family tree to another application such as a word processor or a
Finally, you are always welcome to backup your family tree to our secure
server, even in the case you have an expired registration key. We know
people work hard creating their family trees, and a computer virus or a hard
drive failure may result in a complete data loss.
Please rest assured you will not be billed for trying GenoPro. Since we
do not collect your credit card number when you request an evaluation key,
it is therefore impossible for us to bill you at a later date. We will never
bill your credit card in secrecy, as we personally disapprove and criticize
businesses doing sneaky billing.
Many users have been contacting GenoPro to 'cancel' their registration
key. We hope this page will reassure you about our billing policy and you
will not feel the need to call us to 'cancel' your registration of GenoPro.
Again, requesting an evaluation key is entirely free. You will not be billed
or harassed for trying GenoPro.